Martin Kibet

A Dedicated ICT Support Specialist with extensive experience providing Level 1 support across education and healthcare environments. Skilled in troubleshooting hardware, software, and network issues, maintaining ICT infrastructure, deploying software updates, supporting end users, and developing software solutions to improve business processes and operational efficiency. Proficient in software development, application maintenance, system integration, and technical documentation. Strong customer service, communication, and problem-solving skills with postgraduate studies in Information & Technology at James Cook University.