Work Experience

ICT Support Technician

Chemundu Secondary School

September 2022 – August 2023

• Provided technical support for hardware, software and network issues.
• Troubleshot connectivity problems and resolved user queries.
• Supported staff and students using digital learning platforms.
• Deployed software updates and security patches.
• Maintained servers and network equipment.

Networking & IT Intern

Moi Teaching & Referral Hospital

January 2020 – March 2020

• Troubleshot computers and assisted with network installation.
• Configured Ethernet connections.
• Provided help desk and end-user support.
• Performed hardware maintenance and data backups.
• Collaborated with ICT staff to resolve user issues.